Holds Process for Sierra, Pika and Prospector

Table of Contents

Types of Holds
Item Level Holds – Sierra 
Item Level Holds – Pika (OPAC) 
Item Level Holds – Prospector/INN-Reach 
Bib or Title Level Holds – Sierra 
Bib or Title Level Holds – Pika (OPAC) 
 
Placing Holds
Placing an Item Level Hold - Sierra 
Issues with Item Level Holds in Sierra 
Placing an Item Level Hold – Pika (OPAC) 
Placing an Item Level Hold – Prospector/INN-Reach
Prospector Holds Process 
Prospector Items Found in Pika 
INN-Reach/Prospector Item Statuses 
Issues with Item Level Hold in Prospector/INN-Reach 
Placing a Bib or Title Level Hold – Sierra 
Placing a Bib or Title Level Hold – Pika (OPAC)
 
Fulfilling Holds
Fulfilling Holds Process – Running Notices 
Fulfilling Holds Process – Finding items in your stacks 
Fulfilling Holds Process – Checking in items 
Fulfilling Holds Process – INN-Reach-Check-Out to Remote Site (Sierra)  
Fulfilling Holds Process – INN-Reach – Check-In (No Patron) Sierra  
Fulfilling Holds Process – Checking in Items with Holds (Videos) 
Fulfilling Holds Process – Notifying the Patron of a Hold Pickup 
Fulfilling Holds Process – Sending items thru the Courier 
Fulfilling Holds Process – Issues 
 
Cancelling Holds
Cancelling Item Level Holds – Sierra 
Cancelling Item Level Holds – Pika (OPAC) 
Cancelling Item Level Holds – Prospector/INN-Reach 
Cancelling Items - Issues with Prospector Canceled Titles  
Cancelling Bib or Title Level Holds – Sierra 
Cancelling Bib or Title Level Holds – Pika (OPAC)