Sierra Fulfilling Holds (Videos)

Fulfilling Holds Process – Checking in items using Sierra

• The items need to be checked in using the Check-In (No Patron) Function in Sierra.
• Anytime an item with a hold is checked in, there will be a pop up box asking you to click on one of three choices: Fulfill hold, Check in, do not fulfill hold or Cancel hold.  
• Fulfill hold – This will change the item status to “on hold shelf”
• Check in, do not fulfill hold – This will move the hold to another library
• Cancel hold – This will cancel the patron’s hold.  This should not be choosen unless you know the patron wants their hold canceled.
• Below are videos and a document to show the holds process