Pika - Offline Circulation Process for Sierra Libraries

  1. Go to  http://opac.marmot.org/Circa/OfflineCirculation.  (Note: Non-Marmot members will need to have purchased a Sierra product called Circa in order to use this process) 
  2. Type in the Sierra Username and Password that is going to be used to check out items.  This is usually the username for the circulation computers. You will only need to do this once per session.
  3. Scan or type the patron’s barcode.  If you do not have their barcode or the patron does not know it, enter their name and the transaction can be manually processed once the system is back online.
  4. Once all items have been entered, press the "Submit Offline Checkouts" button.
  5. After submitting the form, check the page to ensure that no errors occurred saving the checkout transaction. If errors occurred, they are displayed at the top of the screen in red.
  • Note
    • The instructions on how to use the Offline Circulation are listed at the bottom of the Offline Circulation page.
    • When the ILS is back online, all transactions will be automatically processed and library staff will be given a list of exceptions that need to be handled manually.
    • The offlline circulation form does not check that the barcodes that were entered are correct or properly formatted. Those errors will only be detected once the ILS is online and the transactions are processed.
    • You will not be able to check-in items until Sierra is back online.
    • Pika Admin will need to have the Circulation Reports permission.

Pika Holds for Patrons

  • Patrons will still be able to use Pika to place a hold. Patrons will log in as they normally do use Pika. If patrons have logged in before, they should not have any problems. If patrons have never logged in before, they will not have access to place a hold, since the system will not be able to validate them. 
  • Patrons will see the message, "The circulation system is currently offline. Access to account information and availability is limited" at the top of the screen in Pika.
  • Patrons will still be able to place holds while Sierra is offline. Patrons will get the following message after they place a hold: "Hold Place Successfully - The circulation system is currently offline.  This hold will be entered for you automatically when the circulation system is online."