Shoutbomb - SMS Notices for Sierra

SHOUTBOMB SMS INFORMATION

What Kinds of Notices Will I Get?
Text NOTICES to view the current status of all the opt in/out notices.
These notices are ON by default. Texting the keyword (e.g. HOLDS) to librarynotices@shoutbomb.com will turn that type of notice off. Text the keyword again to turn the notice back on.

  • HOLDS: This is a notice that you have holds ready to be picked up.
  • OVERDUE: This is a notice that things are already overdue.
  • RENEW: This is a notice that things will soon be due, and you can renew them.
  • FEES: This is a notice that there are fines or fees owed.
  • ANNOUNCEMENTS: These notices will feature library closures, etc.

Will I be Charged for this Service?
The library does not charge a fee for this service, but your cell phone plan’s regular text messaging rates still apply. Check with your cell phone service provider to see the cost of text messages in your service plan. You can expect a larger volume of text messages with this service.

What Do I Need?

  • A mobile phone with text messaging capability
  • Subscription to text messaging (check your cell phone service plan)
  • Your phone must be able to send a text message to an email address
  • Your library card number (barcode)

How Do I Sign Up?
Text SIGNUP to: librarynotices@shoutbomb.com (To receive your messages in Spanish, use REGISTRESE instead of SIGNUP.)
Enter your card # (Full number with no spaces, e.g. 409000xxxxxxx)
Enter email address (optional)

  • Please note this service cannot be used in lieu of a library card and is only intended to provide notifications–you can, however, add your card to a smartphone app.

What Other Text Commands Can I use?
Other Commands (send all keywords to librarynotices@shoutbomb.com):
TEST: Test your connection to the service.
HELP: Get help with a command. E.g., type HELP FEES to get help with that command.
MYBOOKS: Inquire about the status of all of your library items.
IOWEU: Get a list of fines and fees for all registered barcodes.
RHL: Get a list of holds expiring soon.
HL: Get a list of holds that are ready to pick up.
OA: The service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.
OL: Generates a numbered list of all overdue items eligible for renewal.
RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.
RI: Get a list of items that are coming due and that cannot be renewed.
RL: Generates a numbered list of renewable items.
MYCARDS: Generates a numbered list of the barcodes currently registered to your phone.
ADDCARD: This will add a barcode registered to your phone for notices.
DROPCARD: To remove a card from your phone for notices.
ADDEMAIL: Change email on your account.
SWITCHPHONE: Update your phone number or mobile service provider (AT&T, Sprint, Verizon, etc).
RESEND: Receive last message again.
STOP: Immediately remove your number from the text service, no questions asked.
QUIT: Longer way to quit the service. You will be prompted to enter the barcode and will receive a message confirming your request.

When Will I Receive Texts?
Texts will be sent only when activity on your account triggers a message and will be sent between 9:00am and 7:00pm.

Examples of Libraries who have information about Shoutbomb SMS service for patrons
Marmot Libraries
Garfield County Libraries
Mesa County Libraries
Salida Regional Library - Facebook
CMC Steamboat Campus - Facebook

Other Libraries
Arapahoe Libraries
Multnomah County Library
San Mateo Libraries - FAQ