Meeting Recording and Minutes from 08/18/2021

• Tammy gave an overview of Confluence so the group can see the progress on the knowledge base.
• The group took the initial service rankings spreadsheet back for other staff to review to gather more data or feedback. The group ranked the ILS section from numbers 2 - 124.
• Adam reviewed each section to make sure the group was comfortable with the average as an indicator of the level placement.
• What should happen out of the review is that the group will cluster some of the topics together that will have shorter timeframes for training so they are more digestible and leave time for questions. For example, checkout, check-in, and renew items might be circulation training 101.
• The work of this group will help Marmot figure out how to structure things in the knowledge base. Any library is free to have their staff train in a different order because what Marmot is constructing is a suggested order.
• Adam asked those who rated levels either higher or lower than the average to talk about the reason behind the numbers.
  • One member ranked levels lower if they were essential for quality public service.
  • One member rated them as to how they would train a circulation assistant. Their catalogers rated them on a scale from easier to difficult to master.
  • One member suggested that just because something is harder does not mean it should not be covered earlier and that is the reason they choose to give something a lower number compared to the rest of the group.
    • Adam talked about the ranking of things in terms of complexity. We wanted a scaffold approach with the knowledge that needs to come before other pieces of knowledge can even be considered.
  • Someone else viewed the numbers as a level 1 that all staff should know this, a level 2 the majority of staff should know this after 3 months, a level 3 would be more of advanced technical services and specialists, and level 4 would be only a couple people in the library do this, and this may have influenced how this person looked at the numbers.  
  • A school member mentioned that they each have to know all the information in regards to Sierra across the board. That is why they put the number 1 for everything because they were thinking about where their library is now.
  • Brandon suggested that maybe the libraries that choose higher numbers than the average score as a level 1 might be libraries that Marmot needs to spend more time with for training.
  • Adam mentioned that narrowing of topics will also occur with different roles.
  • Someone asked who is the target that we are rating these levels because the rating for themselves might be different than the rating for the front desk staff. 
• Adam and Brandon highlighted some of the topics as reminders about things the group may want to dig into just a little bit more to think about the sequencing.
• Brandon created a new tab with a count of the balance for the different levels (go to line 255 and scroll to the right to see the totals). 

Action Items: Here is the Curriculum Levels spreadsheet. Each library has a column to rate the service, topic grouping, and/or topic. You would give each service a level rating of 1 - 4 (see definitions below). Marmot IT libraries, please go through the services for lines 125 - 159 of the spreadsheet. For everyone, please go through the services for lines 160 - 190. Please let us know if you need any clarification on what is covered under any of the topics. Please share this spreadsheet with your colleagues who can help rate or rank any of the processes listed.